Felt Palette

You have restored my faith in customer service! This is exactly the guiding principle we have operated under for 35 years. It's something I learned years ago when I worked for JCPenney. It's obviously the best way to go.
Thanks again!
Elmer Noice

Just wanted to let you know that the patches for the Diablo Valley Fly Fishermen arrived this past week and they are BEAUTIFUL! They are an almost exact match of the lone example patch I was given by my customer! Thank you so much for working on this with me. Your help matching the athletic gold thread was very much appreciated!
Have a blessed Easter!
- Tom Barham, INK'EM

Received my chenille crests...and very, very happy with them. Please put my name and pic of my crest in your happy customer folder. Excellent service... Excellent craftsmanship... Excellent speed of processing and delivery. Honestly...I wish all business dealings were this wonderful.
- Alan Arthur, HardRider

I wanted to drop you a note that my customer just received their lapel pins. They said they are AWESOME—exceeded their expectations. Better than what they ever imagined. They are very pleased. Thank you for your help with this order and sitting tight until they made their final decision. This customer will be ordering these lapel pins again in about 18 months, if not before. You might want to note that in your file for the RE-ORDER.
- Laurie, Champion Apparel

I know it’s been a few months, but I wanted to thank you for the great job you guys did on the Warren Youth Soccer patches!! Our customer was thrilled!! We will absolutely be using you again for our patches!!
- Ryan, Northeast Promotion & Apparel/Blue Heron

The coins came a yesterday and my customer is thrilled with them. Thank you so much for all of the numerous tweaks of the artwork and helping us deliver such a great looking product to our customer! I will definitely be using you guys again and will also let the rest of our sales staff know how great you have been to work with.
- Tara, Locknane, Inc

I want to express my thanks for all the advisement and work to all at Arrow to provide our client with an outstanding Dog Tag per their design. The Seattle police Foundation also asked that I convey their total satisfaction and and gratitude for a job well done. They said it was above and beyond their expectations and all the recipients were totally blown away. I wanted to share the happiness of the success of this order. Thank you again - you are terrific!
- Joy, Joy with a smile

I am looking forward to doing a lot of business with your company. The Senior Athletes loved the medals. I have owned my company Lakeside Graphics Inc. for over 25 years and have kept many of my customers that long as well. Thank you again for your outstanding service and for your great staff.
- John, Owner Lakeside Graphics/PacificTshirts.com

Just wanted to let you know that we are delighted with the pins. They are as good as, if not better than, the originals!
- James, Crown Trophy

Much appreciated!! This whole process has been MUCH easier and more streamlined then previous orders we've done with other companies. Not that we do a lot of chenille patches, but for any future orders I will be using you guys!! THX
- Tyrone Pike, PlayFair Athletics

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